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<h2 class="margin_t block" style="color: #a72d2c;">Our Commitment to Satisfaction</h2>
<p style="font-size: 10pt;"><span style="color: #000000;"><strong>Online purchases require flexibility and support.</strong> Our Company understands that and wishes to create a satisfying and enjoyable shopping experience for you.</span></p>
<p style="font-size: 10pt;"><span style="color: #000000;">The Return and Cancellation Policies  below were written to accommodate customer’s needs and also to address  the specific nature of our merchandise.</span></p>
<p style="font-size: 10pt;"><span style="color: #000000;">If you can’t find the answer to your  questions about our Return and Cancellation Policies on this page,  please feel free to visit our <a class="blue u" href="/contact_us.html">Contact Us</a> page for customer service assistance.</span></p>
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<p><span style="font-size: small; color: #000000;">At Our Company your complete satisfaction is our top priority for long-term business between us,we offer the return and exchange instruction.</span><span style="font-size: small; color: #000000;"> Before you want to return goods, please <span><a class="red" href="/contact_us.html">contact us</a></span> via email to discuss the problem you are having first.</span><span style="font-size: small; color: #000000;"> </span><span style="font-size: small; color: #000000;">Most of the time we can solve the problem by giving technical support and you needn't to send anything back.</span></p>
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<h2><span style="font-size: small; color: #ff0000;">Replacemen</span></h2>
<p><span style="font-size: small; color: #000000;">Within 30 days (From the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. </span></p>
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<p><span style="font-size: small; color: #000000;">We will gladly take back or exchange any merchandise as received with original package within 30 days of purchase(From the date products were received, Please note that Our Company is not responsible for return shipping costs.), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package. When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)</span></p>
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<h2><span style="font-size: small; color: #ff0000;">Return and partial refund</span></h2>
<p><span style="font-size: small; color: #000000;">Our website cannot give a full refund for non-quality problems such as:<br /></span></p>
<p><span style="font-size: small; color: #000000;"> "The product does not look like the ones in your picture."<br /> "The product is not what I’d imagine it to be."<br /> "I am not satisfied with this product."<br /></span></p>
<p><span style="font-size: small; color: #000000;">In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.</span></p>
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<h2><span style="font-size: small; color: #ff0000;">Return and full refund</span></h2>
<p><span style="font-size: small; color: #000000;">In 7 days (from the date products were received), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will give you a full refund of the purchased item (shipping fee not included). (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)</span></p>